At Akki Natural, we strive to provide you with the best quality products. However, if you are not satisfied with your purchase, please read our refund and return policy carefully:

1. Eligibility for Returns

• Products can only be returned if they are unused, unopened, and in their original packaging.

• Opened or tampered packages will not be eligible for return.

• To initiate a return, customers must provide a compulsory unboxing video clearly showing the condition of the product at the time of delivery.

2. Return Process

• Customers must inform us within 48 hours of delivery in case of a damaged, defective, or wrong item received.

• The return shipping cost will be borne by the customer.

• Once we receive the returned item and it passes our quality check, we will process the refund or replacement.

3. Refunds

• Refunds will be issued to the original payment method within 7-10 business days after the returned product has been inspected and approved.

• Shipping charges are non-refundable.

4. Non-Returnable / Non-Refundable Items

• Products without an unboxing video.

• Products with an opened, tampered, or damaged seal.

• Products returned without original packaging.

5. Contact Us

For any queries or return requests, please contact us:
📧 Email: akkinaturalcare@gmail.com